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BOOKINGS AND CANCELLATION POLICY

Individual booking: from 1 to 4 rooms

All bookings must be guaranteed with a valid credit card which does not expire until after the date of departure. The Hotel Van Belle cannot accept bookings which are not guaranteed with a credit card.

 

Flexible rate:

Your credit card WILL NOT be debited for flexible rate bookings. The Hotel Van Belle just asks for your card details to guarantee the booking. THE TOTAL PAYMENT WILL ONLY BE DEDUCTED WHEN YOU ARRIVE at the hotel.

If you want to cancel or change your booking, please let us know at least 2 days before you arrive, before 11:59 pm (Brussels’ local time).

If you cancel late or don’t show up, the full cost of the first night will be charged to the credit card which you have given us the details for by way of a guarantee. 

 

Non-refundable rate:

If you choose the "non-refundable" rate, your credit card will be debited when you make your booking. "Non-refundable" bookings cannot be cancelled, exchanged or refunded unless it is done within the grace period of 24hrs following your reservation. 

Some debit cards (Maestro, Visa Electron, V Pay) cannot be used for non-refundable bookings.

Group booking: 5 or more rooms

For all group bookings, please contact the hotel by email at

reservation@hotelvanbelle.be or ring us at +32 2 521 35 16.

The terms of payment and cancellation policy vary according to the number of rooms booked and the length of your stay.